📧 Email Support
support@get-itagpro.com
Response within 24 business hours
⏰ Support Hours
Monday – Friday
9:00 AM – 6:00 PM EST
Before You Contact Us
You may find an instant answer in our most common topics below:
- Order tracking: Check your email for a shipping confirmation with a tracking link
- Refunds & returns: See our Refund Policy — we offer a 30-day money-back guarantee
- Shipping times: See our Shipping Info page for delivery estimates
- Product setup: Download the iTagPro app on iOS or Android and follow the in-app pairing guide
Send Us a Message
Email us directly at support@get-itagpro.com with the following details for a faster resolution:
- Your full name
- Your order number (found in your confirmation email)
- A clear description of your question or issue
- Any relevant photos, if applicable
Product Support
For technical questions about your iTagPro — pairing issues, app setup, battery replacement, or troubleshooting — please include your device model and a description of the issue when contacting us. Our team is happy to walk you through any step.
Business Inquiries
For wholesale, partnership, or press inquiries, please contact us at support@get-itagpro.com with "Business Inquiry" in the subject line.